News

Route 502 Mearns Avenue Detour

Routes: 502

When: Tuesday, May 21 to Thursday, May 23, 20:00

Due to rail construction on Mearns Avenue, Route 502 will detour via Liberty Avenue, between Concession Street and Longworth Avenue. 

All stops along Concession Street, Mearns Avenue, and Longworth Avenue will not not be served.

 The following temporary stops will be served during the detour.

• Liberty Avenue Southbound at Longworth.
• Liberty Avenue Northbound at Longworth.

Highlights from the May 2024 Transit Executive Committee Meeting

Whitby, Ontario – On May 8, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

• Summary from the 2024 Public Information Centre Series: In March and April, DRT hosted a series of Public Information Centre sessions to gather feedback from more than 700 community members on various transit-related topics. The sessions covered route expansions, accessibility improvements, and future...

Customer Service

Beginning May 13 until May 19, Durham Region Transit’s customer service office hours will be temporarily adjusted. From Saturday May 18 to Sunday May 19 phone lines and front counter will be closed.

Regular customer service office hours will resume on Tuesday, May 21, 2024.
For more information, please click here.

Service disruption in customer service

Durham Region Transit’s Customer Service office hours have been temporarily adjusted from May 13 to 19, 2024. The office hours are as follows:

Monday, May 13 to Friday, May 17:

• Phone lines: 07:00 to 18:00
• Front counter: 08:00 to 17:00

Saturday, May 18 to Sunday May 19:

• Phone lines: Closed
• Front Counter: Closed

Phone support, in-person inquiries, fare media sales or lost and found collection will not be available while the office is closed. We apologize for any inconvenience.

Regular customer service...

Highlights from the April 2024 Transit Executive Committee Meeting

Whitby, Ontario – On April 3, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

• April service updates: On April 8, DRT implemented service adjustments to improve the reliability and on-time performance of bus services. There were no changes to service capacity or frequencies.
  • Running time adjustments were made to improve service reliability on 12 routes.
  • Final trip of the day for...