News

Highlights from the February 2026 Transit Executive Committee meeting (TEC)

Whitby, Ontario – On Wednesday, February 4, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:                                                                                             

• Year in review: 2025 was a pivotal year for DRT, with major service enhancements, customer-focused initiatives like the Sunflower Program and the renewed Customer Satisfaction Survey. DRT added more than 46,000 scheduled hours and 23,000 On Demand hours, while advancing long-term...

Driving accessibility forward: Share your thoughts for Durham Region Transit’s Accessibility Plan

Whitby, Ontario – Durham Region Transit (DRT) is committed to an inclusive and accessible transit network for everyone. We invite all residents to complete a survey to inform the Durham Region Transit Accessibility Plan to enhance accessibility of the public transit network in Durham. 

By participating in the survey, you will help identify and address accessibility barriers in Durham Region Transit’s services and infrastructure. Your input will help to create a plan that reflects the diverse...

Guest Services at Pickering City Centre permanently closed on January 1, 2026.

This change follows the mall’s direction to discontinue Guest Services due to operational updates, and there are no plans to reopen Guest Services.

Customers who require in-person support can visit the Durham Region Transit (DRT) Customer Service Desk at 110 Westney Road South in Ajax.

Support remains available by calling 311 or visiting DurhamRegionTransit.com.

Highlights from the December 2025 Transit Executive Committee meeting (TEC)

Whitby, Ontario – On Wednesday, December 3, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:                           

• Honouring those who serve and have served on home ice – DRT Sponsored Oshawa Generals game night: DRT participated in the Oshawa Generals military appreciation game on November 9, helping honour Canadian Armed Forces (CAF) members and raise awareness of fare-free transit during the...