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  • Routes and Schedules
    View our Find your Schedule page
    Find your Schedule
    • Cancellation and No-Show policy
    • Connecting Transit
    • December 2025 service updates
    • December Service Changes 2022
    • Eligibility
    • February 2026 service updates
    • Find your Schedule
    • June 2025 service updates
    • May 2025 service updates
    • On Demand and Specialized Services
    • Public Information Centres
    • September 2025 service updates
    • Service Alerts and Detours
    • Specialized Services
    • Specialized Services Application
    • Statutory Holidays
    • System Map
  • Fares & Passes
    View our Fares page
    Fares
    • Fares
    • Fare-free travel for Canadian Armed Forces members
    • PRESTO
    • Support Person Card
    • Transfers
    • U-Pass Framework
    • Where to Buy
  • Travelling with Us
    View our Planning Your Travel page
    Planning your Travel
    • Charter Service
    • Customer Policies
    • Connecting Communities: Durham-Scarborough Bus Rapid Transit
    • How to Ride with Us
    • Lost and Found
    • On Demand - Frequently Asked Questions
    • On Demand - Privacy policy
    • Planning Your Travel
    • Safety and Travel Tips
    • Service Guidelines
    • Social Equity Guidelines
    • Travel to Durham Region High Schools
    • Travel to Post-Secondary Institutions
    • Y10 FAQs & Y10 Terms and Conditions
  • News & Updates
    View our Service Alerts and Detours page
    Service Alerts and Detours
    • Celebrating 100,000 On Demand trips
    • News Releases
    • Next Bus digital signs
    • OPTA EnAbling Change
    • Outdoor attractions in Durham Region
    • Service Alerts and Detours
    • Statutory Holidays
  • About Us
    View our Careers page
    Careers
    • About DRT
    • Accessibility Spotlight
    • Advertising
    • Careers
    • Committees
    • Electric bus pilot
    • E-Mission Zero
    • Five Year Service Strategy (2026 to 2030)
    • Open Data
    • Our Services
    • Recruitment Process
    • Social Media Terms of Use
    • Updates
    • Zero emissions facilities

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Routes and Schedules

  • Cancellation and No-Show policy
  • Connecting Transit
  • December 2025 service updates
  • December Service Changes 2022
  • Eligibility
  • February 2026 service updates
  • Find your Schedule
  • June 2025 service updates
  • May 2025 service updates
  • On Demand and Specialized Services
  • Public Information Centres
  • September 2025 service updates
  • Service Alerts and Detours
  • Specialized Services
  • Specialized Services Application
  • Statutory Holidays
  • System Map

Fares & Passes

  • Fares
  • Fare-free travel for Canadian Armed Forces members
  • PRESTO
  • Support Person Card
  • Transfers
  • U-Pass Framework
  • Where to Buy

Travelling with Us

  • Charter Service
  • Customer Policies
  • Connecting Communities: Durham-Scarborough Bus Rapid Transit
  • How to Ride with Us
  • Lost and Found
  • On Demand - Frequently Asked Questions
  • On Demand - Privacy policy
  • Planning Your Travel
  • Safety and Travel Tips
  • Service Guidelines
  • Social Equity Guidelines
  • Travel to Durham Region High Schools
    • High School Transit Ambassador Program
  • Travel to Post-Secondary Institutions
  • Y10 FAQs & Y10 Terms and Conditions

News & Updates

  • Celebrating 100,000 On Demand trips
  • News Releases
  • Next Bus digital signs
  • OPTA EnAbling Change
  • Outdoor attractions in Durham Region
  • Service Alerts and Detours
  • Statutory Holidays

About Us

  • About DRT
  • Accessibility Spotlight
  • Advertising
  • Careers
    • Job Postings
  • Committees
    • Speak before the Transit Executive or Advisory Committees
  • Electric bus pilot
  • E-Mission Zero
  • Five Year Service Strategy (2026 to 2030)
  • Open Data
  • Our Services
  • Recruitment Process
  • Social Media Terms of Use
  • Updates
  • Zero emissions facilities

Durham Region Transit footer logo

© 2026 Durham Region Transit

By GHD Digital

DRT Customer Service Centre

Telephone (within Regional limits): 311
Telephone: 1-866-247-0055
TTY: 1-866-247-0055
Customer Comment Form

Mailing Address

110 Westney Road South
Ajax L1S 2C8

Located just south of the Ajax GO Station

Customer Service Desk (Front Desk) Hours

Tuesday to Thursday: 08:00 to 18:00
Friday to Monday: 08:00 to 16:00

Call Centre Hours

Monday to Friday: 07:00 to 18:00
Saturday and Sunday: 08:00 to 16:30
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