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  • Fares & Passes
    View our Fares page
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  • Travelling with Us
    View our Planning Your Travel page
    Planning your Travel
    • Charter Service
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    • Connecting Communities: Durham-Scarborough Bus Rapid Transit
    • How to Ride with Us
    • Lost and Found
    • On Demand - Frequently Asked Questions
    • On Demand - Privacy policy
    • Planning Your Travel
    • Safety and Travel Tips
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    • Social Equity Guidelines
    • Travel to Durham Region High Schools
    • Travel to Post-Secondary Institutions
    • Y10 FAQs & Y10 Terms and Conditions
  • News & Updates
    View our Service Alerts and Detours page
    Service Alerts and Detours
    • News Releases
    • Outdoor attractions in Durham Region
    • Service Alerts and Detours
  • About Us
    View our Careers page
    Careers
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    • Open Data
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    • Recruitment Process
    • Social Media Terms of Use

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Routes and Schedules

  • Connecting Transit
  • Find your Schedule
  • On Demand and Specialized Services
  • Service Alerts and Detours
  • Service Updates
  • Statutory Holidays
  • System Map

Fares & Passes

  • Fares
  • Fare-free travel for Canadian Armed Forces members
  • PRESTO
  • Support Person Card
  • Transfers
  • U-Pass Framework
  • Where to Buy

Travelling with Us

  • Charter Service
  • Customer Policies
  • Connecting Communities: Durham-Scarborough Bus Rapid Transit
  • How to Ride with Us
  • Lost and Found
  • On Demand - Frequently Asked Questions
  • On Demand - Privacy policy
  • Planning Your Travel
  • Safety and Travel Tips
  • Service Guidelines
  • Social Equity Guidelines
  • Travel to Durham Region High Schools
    • High School Transit Ambassador Program
  • Travel to Post-Secondary Institutions
  • Y10 FAQs & Y10 Terms and Conditions

News & Updates

  • News Releases
  • Outdoor attractions in Durham Region
  • Service Alerts and Detours

About Us

  • About DRT
  • Accessibility Spotlight
  • Advertising
  • Careers
    • Job Postings
  • Committees
    • Speak before the Transit Executive or Advisory Committees
  • E-Mission Zero
  • Five Year Service Strategy (2026 to 2030)
  • Meet our Team
  • Open Data
  • Our Services
  • Recruitment Process
  • Social Media Terms of Use

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© 2026 Durham Region Transit

By GHD Digital

DRT Customer Service Centre

Telephone (within Regional limits): 311
Telephone: 1-866-247-0055
TTY: 1-866-247-0055
Customer Comment Form

Mailing Address

110 Westney Road South
Ajax L1S 2C8

Located just south of the Ajax GO Station

Customer Service Desk (Front Desk) Hours

Tuesday to Thursday: 08:00 to 18:00
Friday to Monday: 08:00 to 16:00

Call Centre Hours

Monday to Friday: 07:00 to 18:00
Saturday and Sunday: 08:00 to 16:30
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