Fare collection has resumed on all routes, requiring boarding through the front doors and exiting through the rear doors to ensure one-way passenger flow and to eliminate bunching at the front doors. Using a PRESTO card is the easiest, most convenient and cost-effective way to pay your fare.

To help transition customers to contactless fare payment, Durham Region Transit (DRT) will be offering free PRESTO cards for a limited time.  

DRT is distributing 2,500 PRESTO cards at no cost through the following point of sale locations:

  • DRT’s Customer Service Centre at 110 Westney Rd. S. Ajax
  • Pickering Town Centre Guest Services at 1355 Kingston Rd. Pickering
  • Oshawa Centre Guest Services at 419 King St. W. Oshawa

The free PRESTO cards will be available on a first come, first served basis, while supplies last, with a limit of one card per individual or two cards per family. Additional cards can be purchased at the regular rate of $6 each.

Until Sept. 30, you can exchange valid tickets for PRESTO e-purse value at our customer service centre, located at 110 Westney Rd. S., Ajax. New PRESTO customers will need to purchase a PRESTO card to load the credit value from tickets exchanged.

To ensure the safety of operators and customers, and encourage contact-free payment as much as possible, DRT will be suspending paper transfers, eliminating all paper passes except for the Access Pass. Customers paying by cash or ticket will need to pay each time they board.

Along with fare collection resumption, 2020 fare rates will be in effect (approved as part of the approved 2020 budget).

  • Single trip PRESTO tap: $3.25
  • Monthly PRESTO pass: $117.00
  • *Tickets can be used with $0.05 top-up on board, until July 31* 
  • Cash (exact change only): $4
Youth - Ages 13 to 19
  • Single trip PRESTO tap: $2.90
  • Monthly PRESTO pass: $93.50
  • *Tickets can be used with $0.05 top-up on board, until July 31* 
  • Cash (exact change only): $4
Durham Region Transit has some exciting news – the Y10 monthly pass is here!

Start the school year off right and purchase a September Y10 monthly pass and pay only $73.50 for unlimited travel – that’s a $20 savings!

The savings continue all year long: save $20 off each subsequent Y10 monthly pass purchased on PRESTO until June, for a total savings of up to $200*. It’s never been more affordable to do more, drive less with Durham Region Transit.

The Y10 monthly pass can be purchased as a “Y10 kit,” which contains a pre-activated PRESTO card with helpful reminder sticker, available at the following DRT PRESTO Points of Sale (POS): Pickering Town Centre, Oshawa Centre, Regional Headquarters (605 Rossland Road East, Whitby) or the DRT Customer Service Centre (110 Westney Road South, Ajax). Or you can load an existing PRESTO card with the Y10 concession at the DRT Customer Service Centre (110 Westney Road South, Ajax).

For October and subsequent months, the Y10 monthly pass can be purchased at any DRT PRESTO POS.

Be sure to follow us on Twitter for monthly reminders throughout the year: if you don’t purchase every month you’re no longer eligible to save. Don’t delay, get your September Y10 monthly pass today!

And don’t forget, all kids ages 12 and under ride DRT for FREE with a fare paying passenger. No special passes or tickets are required. 

*Terms and Conditions

Please note that eligibility for the Y10 monthly pass requires that a Durham Region Transit Y10 concession is applied by:

  1. purchasing the September Y10 monthly pass as a kit, which includes a pre-activated PRESTO card and reminder sticker, available in limited quantities from any DRT PRESTO point of sale; OR
  2. by loading the promotional Y10 concession on your existing PRESTO card at the DRT Customer Service Centre in Ajax. Address and hours of operation are listed on our website, durhamregiontransit.com.

To continue receiving the Y10 monthly pass and save $20 each month, you must continue purchasing the Y10 monthly pass for each consecutive month through to June 2020. If you do not purchase for any month you will not receive the discount again for the remainder of the promotion period.

Senior - Ages 65 and older
  • Single trip PRESTO tap: $2.15
  • Monthly PRESTO pass: $46.00
  • *Tickets can be used with $0.05 top-up on board, until July 31* 
  • Cash (exact change only): $2.75
Child - Ages 12 and under
  • Ages 12 and under: FREE
Access pass and Transit Assistance Program (TAP)

On November 1, 2019, Durham Region Transit launched the “TAP” pilot program, a Transit Assistance Program for low-income individuals that improves transit access and affordability for customers currently receiving Social Assistance in Durham Region.

With TAP, you can pay as you go and ride DRT unlimited for the month for only $45.50*.

The TAP is valid for six months and for a limited time, comes with a free PRESTO card that allows you to: 

  • add money to your card at any DRT PRESTO point of sale, on prestocard.ca or by downloading and installing the PRESTO app to your smartphone
  • register your card to protect your money if the card gets lost or stolen
  • keep and use the PRESTO card even if your TAP ends

To learn more about TAP:

  • OW clients should contact their Social Services caseworker and ask about receiving a pre-loaded PRESTO card with the TAP concession applied.
  • ODSP clients note that the Access paper pass, $46.00 per month, will still be available over the next several months. If you’re interested in switching to TAP, bring your monthly statement as proof of eligibility to one of the following DRT PRESTO points of sale:
    • DRT’s Customer Service Centre
    • Durham Region Headquarters
    • Oshawa Centre
    • Pickering Town Centre

Visit the Where to Buy for an updated list of DRT point of sale locations. 

In accordance with the ODSP and OW statement, all members of a family unit are eligible for the program.

Customers can also have the TAP concession set on an existing card by visiting a DRT PRESTO point of sale and bringing their monthly statement as proof of eligibility.

* Please review the following terms and conditions:

  • The monthly amount of $45.50 applies to travel on DRT buses only; any travel with other transit agencies, including GO and TTC, are not eligible for the $45.50 maximum. Regular fares will apply. 
  • Loading values to your PRESTO card online can take up to 24 hours. Please plan your trips accordingly, and call PRESTO directly at 1-877-378-6123 or visit prestocard.ca for more information. 
  • You can use your existing PRESTO card for the TAP; please note that once the TAP concession is loaded onto your card, it will override any other concessions. 
Co-Fare - Connecting to or from GO Transit
  • Single trip PRESTO tap: $0.80
    • Fare is automatically calculated when connecting to or from a GO train or bus.
  • Cash (exact change only): $0.80 and a valid GO Transit Single Ride Ticket or Day Pass.
    • Present your valid GO Transit Single Ride Ticket or Day Pass to the operator when boarding DRT.