To encourage the transition to contactless fare payment, Durham Region Transit (DRT) is offering free PRESTO cards starting September 13 to the end of 2020. The $6 activation fee will be waived for customers who load a minimum of $6.50 on their card at the time of purchase - the equivalent of two single ride PRESTO taps. 

Using PRESTO ensures the best value and lowest fare for customers, offering a $10 savings for every 14 trips. Customers traveling on DRT can also download and use the new PRESTO E-Tickets app and save the $6 card fee. 

Customers can pick up a free PRESTO card at the following DRT points of sale:

  • DRT’s Customer Service Centre at 110 Westney Road South, Ajax
  • Pickering Town Centre Guest Services at 1355 Kingston Road, Pickering
  • Oshawa Centre Guest Services at 419 King Street West, Oshawa

To ensure the safety of operators and customers, and encourage contact-free payment as much as possible, DRT has suspended paper transfers and all paper passes except for the Access Pass. Customers paying by cash or ticket will need to pay each time they board.

The following 2020 fare rates are in effect:

Adult
  • Single trip PRESTO tap: $3.25
  • Monthly PRESTO pass: $117.00
  • Cash (exact change only): $4
Youth - Ages 13 to 19
  • Single trip PRESTO tap: $2.90
  • Monthly PRESTO pass: $93.50
  • Cash (exact change only): $4
The Y10 monthly pass is back!

Start the school year off right with flexible and convenient transit. Customers ages 13 to 19 can purchase a September Y10 monthly pass and pay only $73.50 for unlimited travel – that’s a $20 savings!

The savings continue all year long: save $20 off each subsequent Y10 monthly pass purchased on PRESTO until June, for a total savings of up to $200*. It’s never been more affordable to do more, drive less with Durham Region Transit.

Your PRESTO card can be set up to take advantage of a Y10 monthly pass by visiting one of the following DRT PRESTO Points of Sale (POS): Pickering Town Centre, Oshawa Centre, or the DRT Customer Service Centre (110 Westney Road South, Ajax).

For October and subsequent months, the Y10 monthly pass can be purchased at any DRT PRESTO POS.

Be sure to follow us on Twitter for monthly reminders throughout the year: if you don’t purchase every month you’re no longer eligible to save. Don’t delay, get your September Y10 monthly pass today!

And don’t forget, all kids ages 12 and under ride DRT for FREE with a fare paying passenger. No special passes or tickets are required.

*Terms and Conditions
Please note that eligibility for the Y10 monthly pass requires that a Durham Region Transit Y10 concession is applied by:

  1. loading the promotional Y10 concession on your existing PRESTO card at the Pickering Town Centre, Oshawa Centre or DRT Customer Service Centre in Ajax.

To continue receiving the Y10 monthly pass and save $20 each month, you must continue purchasing the Y10 monthly pass for each consecutive month through to June 2021. If you do not purchase for any month you will not receive the discount again for the remainder of the promotion period.

Senior - Ages 65 and older
  • Single trip PRESTO tap: $2.15
  • Monthly PRESTO pass: $46.00
  • Cash (exact change only): $2.75
Child - Ages 12 and under
  • Ages 12 and under: FREE
Access pass and Transit Assistance Program (TAP)

On September 28, Durham Region Transit is launching new services, including On Demand in areas where bus routes continue to experience low ridership. For more information on the new transit network and help to plan your trip, please visit durhamregiontransit.com or call 1-866-247-0055.

Please note that Specialized Transit and On Demand trips may be served by a DRT taxi partner and are not equipped for PRESTO payments. In these cases Ontario Works and Ontario Disability Support Program clients using PRESTO through the Transit Assistance Program (TAP) must show their PRESTO card and proof of assistance. Acceptable verification of proof of assistance includes a paper copy of the client’s Statement of Assistance or their active MyBenefits social assistance status (see image below) either on their mobile device or as a print out with their PRESTO card when boarding.  

Showing proof of assistance is not required when boarding DRT buses or other PRESTO equipped vehicles as part of your trip. Simply tap your PRESTO card when boarding.

 Acceptable proof of assistance examples

A screen shot of a mobile phone and Proof of social assistance

Screenshot of the eligibility portion of a Statement of Assistance

On November 1, 2019, Durham Region Transit launched the “TAP” pilot program, a Transit Assistance Program for low-income individuals that improves transit access and affordability for customers currently receiving Social Assistance in Durham Region.

With TAP, you can pay as you go and ride DRT unlimited for the month for only $45.50*.

The TAP is valid for six months and for a limited time, comes with a free PRESTO card that allows you to: 

  • add money to your card at any DRT PRESTO point of sale, on prestocard.ca or by downloading and installing the PRESTO app to your smartphone
  • register your card to protect your money if the card gets lost or stolen
  • keep and use the PRESTO card even if your TAP ends

To learn more about TAP:

  • OW clients should contact their Social Services caseworker and ask about receiving a pre-loaded PRESTO card with the TAP concession applied.
  • ODSP clients note that the Access paper pass, $46.00 per month, will still be available over the next several months. If you’re interested in switching to TAP, bring your monthly statement as proof of eligibility to one of the following DRT PRESTO points of sale:
    • DRT’s Customer Service Centre
    • Durham Region Headquarters
    • Oshawa Centre
    • Pickering Town Centre

Visit the Where to Buy for an updated list of DRT point of sale locations. 

In accordance with the ODSP and OW statement, all members of a family unit are eligible for the program.

Customers can also have the TAP concession set on an existing card by visiting a DRT PRESTO point of sale and bringing their monthly statement as proof of eligibility.

* Please review the following terms and conditions:

  • The monthly amount of $45.50 applies to travel on DRT buses only; any travel with other transit agencies, including GO and TTC, are not eligible for the $45.50 maximum. Regular fares will apply. 
  • Loading values to your PRESTO card online can take up to 24 hours. Please plan your trips accordingly, and call PRESTO directly at 1-877-378-6123 or visit prestocard.ca for more information. 
  • You can use your existing PRESTO card for the TAP; please note that once the TAP concession is loaded onto your card, it will override any other concessions. 
Co-Fare - Connecting to or from GO Transit
  • Single trip PRESTO tap: $0.80
    • Fare is automatically calculated when connecting to or from a GO train or bus.
  • Cash (exact change only): $0.80 and a valid GO Transit Single Ride Ticket or Day Pass.
    • Present your valid GO Transit Single Ride Ticket or Day Pass to the operator when boarding DRT.