Durham Region Transit celebrates 100,000 On Demand trips

Posted on Wednesday September 22, 2021

Whitby, Ontario – Durham Region Transit (DRT) is thrilled to announce that our On Demand service has reached over 100,000 trips across the Region of Durham.

Congratulations to Teagan Brunelle for completing the 100,000th On Demand trip and sharing this significant milestone with DRT. DRT gifted Teagan with a pre-loaded $500 PRESTO fare card that can be used across all DRT services within Durham Region.

Launched in September 2020, DRT’s On Demand service is a safe and reliable shared public transit option available within urban and rural areas across the Region. Using the interactive mobile app, or by calling 1-866-247-0055, trips are available within 15 minutes of booking in the urban areas and 30 minutes in rural areas.

Visit DurhamRegionTransit.com for information on how to plan your trip, or watch a short video to learn more.


“We have witnessed On Demand becoming a reliable transit option for residents as we have adapted to the many changes within our communities. We encourage people to continue to use On Demand and other DRT services and benefit from these reliable and safe mobility options. Congratulations to Teagan, and to Durham Region Transit for achieving this milestone.”

-         John Henry, Regional Chair and Chief Executive Officer

“Congratulations to Teagan–we hope the gift of a $500 PRESTO fare card will aid in your travels within Durham Region. We are thrilled to share this milestone with staff and our community; thank you for continuing to rely on Durham Region Transit.”

-        Shaun Collier, Mayor of Ajax and Chair of the Transit Executive Committee

“We are excited to celebrate the significant milestone of delivering over 100,000 On Demand trips within the first year of introducing this modern service. Congratulations and thank you to Teagan for being the 100,000th On Demand rider. Thank you to staff, service providers and our customers who have contributed to this milestone. On Demand is a key part of the transit network providing frequent and reliable service supporting residents who live or work in areas of low ridership.”

-        Bill Holmes, General Manager of Durham Region Transit

– 30 –

For more information, please contact Corporate Communications.