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Ridership recovery in Durham Region

Posted on Thursday, July 09, 2020 10:15 AM

WHITBY, ON – On Wednesday, July 8, members of the Transit Executive Committee (TEC) met virtually and at Regional Headquarters to discuss Durham Region Transit’s (DRT) Service Restoration Plan, updates on DRT’s response to COVID-19 and U-Pass agreements:

  • Service Restoration Plan: Christopher Norris, Acting Deputy General Manager, Operations, and Michael Binetti, Supervisor, Service Design, presented on DRT’s Service Restoration Plan. The phased-in approach to reintroducing service is structured...

Durham Region Transit offering free PRESTO cards

Posted on Tuesday, June 23, 2020 09:15 AM

WHITBY, ON – To help transition customers to contactless fare payment in advance of the July 2 resumption of fare collection, Durham Region Transit (DRT) will be offering free PRESTO cards for a limited time.  

Starting tomorrow, DRT is distributing 2,500 PRESTO cards at no cost through the following point of sale locations:

  • DRT’s Customer Service Centre at 110 Westney Rd. S. Ajax
  • Pickering Town Centre Guest Services at 1355 Kingston Rd. Pickering
  • Oshawa Centre Guest Services at 419 King St. W. Oshawa

Durham Region Transit’s commitment to moving the Region safely during Phase 2 reopening

Posted on Monday, June 22, 2020 10:45 AM

WHITBY, ON – At Durham Region Transit (DRT), safety is at the core of all business, operational and customer service focused decisions. As the Region enters Phase 2 of reopening, DRT is reminding customers of the additional measures in place to ensure passenger and operator safety.

DRT has adopted the June 11 recommendation of the Ministry of Transportation that public transit passengers wear a face covering or non-medical mask at all times during their travels on public transit, except for...

Fare collection, 2020 rates, and incentives

Posted on Monday, June 15, 2020 11:00 AM

WHITBY, ON – After suspending fares on March 23 to support the physical distancing measures required as a part of the COVID-19 response, Durham Region Transit (DRT) is set to resume fare collection on July 2. Along with fare collection, the resumption of front door boarding (and implementing rear door exiting) will begin to ensure one-way passenger flow and eliminate bunching at the front doors. Also effective July 2:

  • 2020 fare rates: 2020 fare rates will be in effect (approved as part of the...

The Atmospheric Fund awards grant to Durham Region Transit for electric bus project

Posted on Tuesday, June 09, 2020 10:00 AM

WHITBY, ON – Since 2017 Durham Region Transit (DRT) has been actively engaged in investigating transit electrification innovation opportunities throughout the Region. In November 2019 Durham Region Council committed $10.1 million in federal gas tax funding towards DRT’s first battery electric buses and charging infrastructure as a pilot project to inform the transition of the Region’s transit fleet to zero emission buses over the next ten years. This project will be an important step to...