Effective September 2, 2019 On Demand service is expanding to Brock Township, making access to public transit service throughout Uxbridge, Scugog and Brock townships easier than ever.

To learn more about On Demand service, visit the Planning Your Travel page.

On Demand/Specialized is a flexible and personalized service for customers who do not have:

  • Access to scheduled service – rural areas in Durham Region
  • The ability to use scheduled service – eligibility requirements apply

Integrated service model

Integrated service, or the Family of Services approach to delivering public transit, delivers trips using more than one accessible vehicle. 

Integrated trips are generally scheduled for customers with Conditional eligibility. For example:

  • A Specialized Services vehicle picks up a customer and drives them to a transfer bus stop.
  • The customer then transfers to a scheduled service bus, such as on the PULSE 900 Highway 2 route, and travels to the transfer bus stop closest to the intended destination.
  • If required, a Specialized Services vehicle will pick the customer up at the transfer bus stop and drive the customer to their final destination.

Integrated trips will be scheduled when:

  • The destination is more than three kilometres from the origin of the trip.
  • The number of vehicle transfers are within the abilities of the customer.
  • Appropriate transfer locations are available to provide shelter, bench seating, and/or concrete pad.