Skip to Content

Durham Region Transit Logo

Contact Us
AccessibilityCareersContact Us
  • Routes and Schedules
    View our Find your Schedule page
    Find your Schedule
    • System Map
    • Find your Schedule
    • Connecting Transit
    • Service Alerts and Detours
    • On Demand and Specialized Services
    • Specialized Services Application
    • Statutory Holidays
    • May 2025 service updates
  • Fares & Passes
    View our Fares page
    Fares
    • Fares
    • PRESTO
    • U-Pass Framework
    • Transfers
    • Where to Buy
    • Support Person Card
  • Travelling with Us
    View our Planning Your Travel page
    Planning your Travel
    • Planning Your Travel
    • How to Ride with Us
    • Safety and Travel Tips
    • Lost and Found
    • Customer Policies
    • Social Equity Guidelines
    • Service Guidelines
    • Charter Service
    • Travel to Post-Secondary Institutions
    • Travel to Durham Region High Schools
  • News & Updates
    View our service alerts and detours page
    Service Alerts and Detours
    • News Releases
    • Service Alerts and Detours
    • Statutory Holidays
  • About Us
    View our Careers page
    Careers
    • About DRT
    • Advertising
    • Careers
    • Committees
    • Open Data
    • Our Services
    • Freedom of Information
    • Social Media Terms of Use
    • E-Mission Zero
    • Accessibility Spotlight

Default Interior Banner

Highlights from the February 2024 Transit Executive Committee Meeting

HomeNews & UpdatesNews Releases
  • Facebook
  • Twitter
  • LinkedIn
  • Email
Back to Search

Whitby, Ontario – On February 7, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

  • Fare Integration – Removal of Double Fares Program: The Province of Ontario’s One Fare Program will launch February 26, 2024, and riders will no longer be required to pay a double fare when transferring between DRT and the TTC when using a valid PRESTO product. The program is funded by the Ministry of Transportation.
  • January Service Update: DRT saw unprecedented pressures in 2023 on the transit network, including record ridership levels and service delays caused by higher loading and increased traffic congestion. To mitigate network pressures and minimize ridership impacts, DRT reallocated resources to areas experiencing the most pressure. Optimization of scheduled services for January 2024 was based on the established transit service guidelines. Routes continue to be monitored and will be further adjusted at future service changes within available resources.
  • 2024 Transit Fares: The 10-year Transit Service and Financing Strategy includes significant increases in annual transit service levels and investments for the transition to an electric battery powered bus fleet. To minimize impacts on the property tax levy; and in response to continued inflationary pressures, and need to restore services suspended in January 2023, DRT proposed an adjustment of $0.25, or 7.5 per cent, on the base fare (Adult PRESTO Fare) with corresponding adjustments to the other fare categories. The fare adjustment will result in an estimated $0.95 million increase in fare revenue for 2024.

Quotes

“The Region of Durham and Durham Region Transit are delighted to participate in Ontario’s One Fare Program. The program will provide a seamless and affordable travel option for Durham Region and Toronto residents as they travel between our communities on public transit.”  

-        John Henry, Regional Chair and Chief Executive Officer

 

“By removing barriers and boundaries, Ontario’s One Fare Program provides residents with a more convenient and affordable way to travel between municipalities.”

-      Marilyn Crawford, Deputy Mayor for the Town of Ajax, and Chair of the Transit Executive Committee for Durham Regional Council

 

“Feedback from residents and customers regarding the January service changes is greatly appreciated as we strive to address pressures across the transit network. DRT remains committed to a reliable and efficient transit service and we have already begun to see improved reliability on major cross-regional routes and more-capacity on the network’s busiest routes.”

-        Bill Holmes, General Manager of Durham Region Transit

– 30 –

For more information, please contact Corporate Communications. 

Subscribe

    • News Releases
    • Service Alerts and Detours
    • Statutory Holidays

Contact Us

Durham Region Transit footer logo

© 2025 Durham Region Transit

By GHD Digital

DRT Customer Service Centre

Telephone (within Regional limits): 311
Telephone: 1-866-247-0055
TTY: 1-866-247-0055
Customer Comment Form

Mailing Address

110 Westney Road South
Ajax L1S 2C8

Located just south of the Ajax GO Station

Front Counter Hours

Monday to Friday 08:00 to 18:00
Saturday and Sunday 11:30 to 16:00

Call Centre Hours

Monday to Friday 07:00 to 18:00
Saturday and Sunday 08:00 to 16:30

Website FeedbackPrivacySitemapContact Us

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.