Effective January 10, 2022, the DRT Customer Service Centre, including the call centre, will adjust hours of operation to 08:00 to 16:30, seven days a week. The availability of staff will be evaluated monthly and when appropriate the hours of operation will return to the current schedule.

Front counter hours:
Monday to Friday 08:00 to 16:30
Saturday and Sunday 11:30 to 16:00

This change does not impact customers contacting DRT by telephone to book trips with Specialized Services or On Demand.