News

  • Highlights from the February 2026 Transit Executive Committee meeting (TEC)

    Whitby, Ontario – On Wednesday, February 4, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:                                                                                             

    • Year in review: 2025 was a pivotal year for DRT, with major service enhancements, customer-focused initiatives like the Sunflower Program and the renewed Customer Satisfaction Survey.
  • Driving accessibility forward: Share your thoughts for Durham Region Transit’s Accessibility Plan

    Whitby, Ontario – Durham Region Transit (DRT) is committed to an inclusive and accessible transit network for everyone. We invite all residents to complete a survey to inform the Durham Region Transit Accessibility Plan to enhance accessibility of the public transit network in Durham.

  • Guest Services at Pickering City Centre permanently closed on January 1, 2026.

    This change follows the mall’s direction to discontinue Guest Services due to operational updates, and there are no plans to reopen Guest Services.

    Customers who require in-person support can visit the Durham Region Transit (DRT) Customer Service Desk at 110 Westney Road South in Ajax.

  • Highlights from the December 2025 Transit Executive Committee meeting (TEC)

    Whitby, Ontario – On Wednesday, December 3, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:                           

    • Honouring those who serve and have served on home ice – DRT Sponsored Oshawa Generals game night: DRT participated in the Oshawa Generals military appreciation game on November 9, helping honour Canadian Armed Forces (CAF) members and raise awareness of fare-free transit during the.
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    Ride DRT and celebrate Shop in Durham Week: November 23-29

    The Region of Durham officially proclaims November 23- 29 Shop in Durham Week, a celebration of the small businesses that make our towns and cities vibrant. From artisan markets to cozy boutiques, these local gems line the streets where we gather for parades, festivals and everyday moments that make Durham feel like home.

  • Highlights from the November 2025 Transit Executive Committee meeting

    Whitby, Ontario – On Wednesday, November 5, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

    • Savings for DRT customers: Ontario’s One Fare program eliminates double fares for PRESTO users transferring between the Toronto Transit Commission (TTC), DRT, York Region Transit (YRT), Brampton Transit, MiWay, and GO Transit.
  • MiWay and Durham Region Transit recognized for supporting riders with non-visible disabilities

    The transit agencies partnered with The Hidden Disabilities Sunflower program to make travelling more accessible for individuals with non-visible disabilities and chronic illnesses.

    On Wednesday, November 5, the Canadian Urban Transportation Association (CUTA) recognized  Nov 10, 2025

  • Fare-free transit for Canadian Armed Forces members

    Whitby, Ontario Durham Region Transit (DRT), in partnership with the Region of Durham, is proud to offer a limited-time fare incentive for Canadian Armed Forces (CAF) members, reservists and veterans.

    To qualify for fare-free travel, eligible individuals must present one of the following:

    • Veteran’s Service Card (NDI 75)
    • Canadian Forces Identification Card (NDI 20)
    • CFOne Card
    • Temporary National Defence Identification Card (NDI 10) or
    • Appear in uniform or wearing service medals

    When: From October 31.

  • Durham Region Transit to resume On Demand service on Tuesday, October 21 after temporary outage

    Whitby, Ontario  The technical issue affecting Durham Region Transit’s (DRT) On Demand booking app has been resolved. Starting October 21, all scheduled DRT On Demand trips will resume as previously scheduled.

  • Durham Region Transit’s On Demand services temporarily disrupted due to service outage

    Whitby, Ontario Durham Region Transit (DRT) is experiencing technical difficulties with its On Demand Transit app. These issues are related to a broader issue through the vendor’s cloud infrastructure provider, impacting the app’s functionality.

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