Specialized Services

DRT Specialized Services provides accessible door to accessible door transit service for persons with disabilities. Passengers must meet the eligibility criteria and complete an application form to qualify for Specialized Services. Part of your application must be completed by your health care professional. For information about DRT accessible conventional and specialized services, please review the Introduction to Durham Region Transit Accessible Services.
DRT allows a Support Person to travel free of charge on DRT conventional buses and Specialized Services buses when travelling with a person with a disability who is eligible for a Support Person when using DRT services.
Persons with disabilities must complete the Support Person Application Form (PDF or Word Document) that includes a health care professional verification confirming the requirement for a Support Person to travel on DRT services. DRT will issue at no charge a Support Person Card to identify a person travelling with the person with a disability. The Support Person card is renewed annually.
One Support Person per individual per trip, but the Support Person may be different for every trip. The person with the disability presents the Support Person card to the DRT Operator for each trip.
The DRT Support Person card complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
All DRT fare categories (adult, student, senior, child and ACCESS) in cash, tickets or monthly passes are valid on Specialized Services for registered Specialized Services clients.
DRT Accessible conventional bus service enables passengers the flexibility of using conventional transit routes rather than depend on DRT Specialized Services exclusively. DRT’s objective is to make your travel experience on accessible conventional transit as easy as possible. Using DRT Accessible conventional fixed route service does not affect your eligibility for DRT Specialized Services. 
Accessibility & Durham Region
For information about accessibility in Durham Region visit 'Accessibility'​.

Specialized Services – Customer Newsletter

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