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Highlights from the May 2025 Transit Executive Committee meeting

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Whitby, Ontario – On Wednesday, May 7, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

  • DRT joins global effort to empower customers with hidden disabilities, one sunflower at a time: DRT officially launched the Hidden Disabilities Sunflower program. The initiative supports customers with non-visible disabilities by offering Sunflower branded pins that discreetly indicate the need for additional assistance. Customers are encouraged to order their free Sunflower pin or lanyard at DurhamRegionTransit.com/SunflowerProgram/ or by calling DRT customer service at 1-(866)-247-0055. For more details and information, visit this link.
  • Connecting lives and honouring a legacy: Durham Region Transit was pleased to join The Shandex Group for the unveiling of a new bus shelter in front of their Pickering facility. More than just a place to wait for the bus, this shelter is a tribute in the Shandex and DRT communities. To learn more, visit this link.
  • Coffee and conversation in Uxbridge: DRT hosted a meeting with seniors in Uxbridge on April 23 to gather feedback and answer questions about local transit options. The event highlighted DRT’s accessible services and opportunities to improve the customer experience for older adults.
  • Spring forward with better service - DRT’s May service updates are now in effect: On Monday, May 5, 2025, DRT implemented changes to its transit network as part of the 2025 Annual Service Plan. These changes are designed to improve reliability, increase services, and better align services with ridership levels. Learn more about the service changes at: May 2025 service updates - Durham Region Transit

Quotes

“Over the past year, DRT has done an incredible job engaging with the communities it serves. Through public consultations, community meetings and information sessions, DRT has created meaningful opportunities for residents to share feedback and shape the future of transit. It’s also encouraging to see strong public and private partnerships coming together to strengthen transit across the region.”

-       John Henry, Regional Chair and Chief Executive Officer

“Strong partnerships help build strong communities, an inclusive transit network, and even stronger transit system. By collaborating with Shandex we’ve created a meaningful space for residents to wait for DRT that honours a valued employee of Shandex. Thank you, Shandex, for their commitment to their employees, many of whom travel to and from work with DRT.

-      Regional Councillor Marilyn Crawford, Chair of the Transit Executive Committee

“With the May service updates now in effect, we’re strengthening reliability and increasing the frequency of services to better serve the growing communities across Durham Region. At the same time, programs like the Hidden Disabilities Sunflower initiative reflect our commitment to inclusion, ensuring that every customer feels supported throughout their journey with DRT.”

-       Bill Holmes, General Manager of Durham Region Transit

 

To view the complete TEC agenda, visit this link.

 

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Media inquiries:

The Regional Municipality of Durham:

Corporate Communications

905-668-4113 extension 2383

CorporateCommunications@durham.ca

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DRT Customer Service Centre

Telephone (within Regional limits): 311
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Ajax L1S 2C8

Located just south of the Ajax GO Station

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