News

Fare-free transit for Canadian Armed Forces members

Whitby, Ontario – Durham Region Transit (DRT), in partnership with the Region of Durham, is proud to offer a limited-time fare incentive for Canadian Armed Forces (CAF) members, reservists and veterans.

To qualify for fare-free travel, eligible individuals must present one of the following:

• Veteran’s Service Card (NDI 75)
• Canadian Forces Identification Card (NDI 20)
• CFOne Card
• Temporary National Defence Identification Card (NDI 10) or
• Appear in uniform or wearing service medals

When: From October 31...

Durham Region Transit to resume On Demand service on Tuesday, October 21 after temporary outage

Whitby, Ontario – The technical issue affecting Durham Region Transit’s (DRT) On Demand booking app has been resolved. Starting October 21, all scheduled DRT On Demand trips will resume as previously scheduled. Scheduled bus service continues to operate as normal.

When: October 21, 2025

Where: On Demand trip details will appear in the booking app.  

Why:  On October 20, DRT experienced technical difficulties with its On Demand booking app. The issue was related to broader challenges through the vendor’s...

Durham Region Transit’s On Demand services temporarily disrupted due to service outage

Whitby, Ontario – Durham Region Transit (DRT) is experiencing technical difficulties with its On Demand Transit app. These issues are related to a broader issue through the vendor’s cloud infrastructure provider, impacting the app’s functionality.

Scheduled bus service is not affected by this outage and operating as normal.

When: October 20, 2025, until further notice.

Where: Customers and staff are experiencing issues with DRT’s On Demand Transit app.

Why: This service outage impacts both DRT On...

Highlights from the October 2025 Transit Executive Committee meeting

Whitby, Ontario – On Wednesday, October 8, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

• Truth and Reconciliation Walk: On September 26, more than 200 Durham Region, DRT and community members took part in the annual walk for Truth and Reconciliation. DRT participated in the event, offering transportation for participants who needed additional support to complete the route....

Highlights from the September 2025 Transit Executive Committee meeting

Whitby, Ontario – On Wednesday, September 3, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

• Honouring those who serve: In honour of Canadian Armed Forces (CAF) members—including active-duty personnel, reservists, and veterans—TEC has approved a new fare program. This special recognition program will align with the Canadian Legion’s National Poppy Campaign, running from the...