Ticket Exchange Program

Ticket Exchange Program - 
Effective Tuesday May 1, 2018, customers with expired Adult 10-Ride tickets (indicated as "Effective May 1, 2017" only) will have the following options:

1. Exchange expired tickets for PRESTO E-Purse credit. 
- Available until Friday, Aug. 31.
- ​Each expired ticket will carry a value of $3.10 towards e-purse value on a PRESTO card.
- New PRESTO customers will be required to purchase a card at a cost of $6.00.

2. Use your expired Adult 10-Ride tickets with a $0.05 top-up fee.
​​- Available from May 1 to 31 only.

*Note: Only Adult 10-Ride tickets can be exchanged for PRESTO e-purse credit. The price for a
ll other DRT 10-Ride Tickets will remain unchanged.

Fare Exchange Locations:
​DRT PRESTO Points of Sale ​Hours of Operation
​DRT Westney Division
110 Westney Rd. S. - Ajax
​Monday to Friday 7 a.m. to 7 p.m.
Saturday and Sunday 11:30 a.m. to 4 p.m.
​Regional Municipality of Durham
605 Rossland Rd. E.
Main Floor Cashier - Whitby
​Monday to Friday 8:30 a.m. to 5 p.m.
​Pickering Town Centre Guest Services
1355 Kingston Rd. - Pickering
Monday to Friday 10 a.m. to 9 p.m.
Saturday 9:30 to 6 p.m.
Sunday 11 a.m. to 6 p.m.
Oshawa Centre Guest Service
419 King St. W. - Oshawa
Weekdays 9:30 a.m. to 9 p.m.
Saturday 9:30 to 6 p.m.
Sunday 11 a.m. to 5 p.m.