Frequently Asked Questions

How do I get information about Adverting on DRT Buses, transit shelters and benches?
What is Priority and Courtesy seating?
Are DRT buses and routes accessible ?
Does DRT allow animals and pets?
How do the bike racks work?
Can I charter a bus?
Where is DRT Lost & Found?
How does the Co-Fare discount work?
What is the U-Pass?
How do I apply for a job with DRT? 
What is the GO Bus 'One Fare Anywhere' agreement?
 
Can I board DRT PULSE 900 or 923 Bayly at designated bus stops in Toronto?
Boarding DRT PULSE 900 or 923 Bayly in Toronto* depends on your direction of travel.
 
Westbound (from downtown Oshawa to UTSC)
  • Bus stop at Port Union Road: Passenger drop-off only.  No boarding at this stop.
  • Bus stop at Meadowvale Road: Passenger drop-off only.  No boarding at this stop.
  • Bus loop at UTSC
  • Boarding for Durham Region destinations only. Passenger drop-off at this stop.
  • Eastbound (UTSC to Durham Region)
  • Bus stop at Meadowvale Road: Boarding for Durham Region destinations only. No passenger drop-off at this stop.
  • Bus stop at Port Union Road: Boarding for Durham Region destinations only. No passenger drop-off at this stop.
  • * Passengers travelling within the City of Toronto must use TTC services.
     
    Can I exit the bus between stops?
    Yes, a 'request stop policy' is available (exceptions as above). Ask your Operator for an alternate stop if you are concerned about your safety or the circumstances regarding the regular bus stop.
     
    Can I take luggage and large objects on the bus?
    Space to transport large amounts of luggage and other objects is limited. Passengers wishing to carry on luggage and large objects are advised to travel in non-rush-hour periods.   
     
    What happens if I lose Durham Region Transit Pass or Ticket?
    DRT does not reimburse for lost, misplaced, or stolen tickets.   
     
    Are inline skates, roller blades or skateboards allowed?
    Wearing inline skates or skateboarding on DRT buses is not allowed. Passengers will be asked to carry skates and roller blades in the hand rather than over the shoulder for safety reasons.   
     
    Will my route or schedule change?
    Route changes are made from time to time to improve service. DRT will provide as much notice as possible to avoid inconvenience to riders. Check your onboard posters, bulletin boards, local newspaper or visit and subscribe to Service Alerts for updates.
     
    Does DRT have a mobile app?
    DRT does not have a mobile schedule application at this time. Smartphone applications that are available are not affiliated with DRT and DRT cannot guarantee their accuracy.