Lost and Found

If you find a lost article on the bus, please hand it in to the DRT Operator. 

If you've lost something on the bus, please call the Customer Service Centre at 1-866-247-0055 - Press 1 for Ajax & Pickering, Press 2 for Whitby and Press 3 for Oshawa & Clarington.

Lost articles are returned to Customer Service Centres, depending on the area where the article was found. In many circumstances, your lost article can be picked up the same day.

To help us locate your article, please note, if possible, any of the following details:

  • Route number and bus number
  • Time of trip (am rush, mid day, pm rush)
  • Where you were sitting in the bus
  • Description of item - colour, size, type
  • Any identification with the article

Your name and phone number
Articles may be claimed at Durham Region Transit Customer Service Centres 
(please confirm the item is found in advance)
DRT Oshawa & Clarington
710 Raleigh Road, Oshawa        drtoshawa@durham.ca    drtclarington@durham.ca
DRT Whitby
Coach Canada, 1549 Victoria Street, Whitby        drtwhitby@durham.ca
DRT Ajax & Pickering
110 Westney Road, South, Ajax  drtajax@durham.ca    drtpickering@durham.ca
DRT Brock, Scugog, Uxbridge
44 William Street, Oshawa          drtbrock@durham.ca    drtsgugog@durham.ca    drtuxbridge@durham.ca

Updated January 6, 2009