Ticket Exchange Program

Ticket Exchange Program For New Fares Effective May 1, 2015
When fares increase on May 1, 2015, your current tickets will expire. Passengers have two options for using expired tickets.
From May 1 to May 30: Top Up
Passengers can use expired tickets to board a DRT bus when they provide a cash top up to the current fare.
Top Ups
Adult: $0.15
Students:  $0.10
Senior and Child: $0.05.
From May 1 to August 31: Value Exchanged
During this time, passengers can visit any one of the four DRT PRESTO locations (Oshawa Centre, Regional Headquarters, DRT Westney and Pickering Town Centre) to have the cash value of the tickets refunded on a PRESTO fare card. For a cash refund, passengers must attend DRT Westney. For location details, please click here or call the Customer Service Centre at 1-866-247-0055.